Crafted to Last, Designed to Love
No Returns, No Exchange, No Cancellation Policy
At Izabell by Aleena, we follow a strict policy to ensure transparency and fairness for all customer
❌ No Returns will be accepted under any circumstances.
❌ No Exchange is allowed for any product.
❌ No Cancellation once an order is placed.
Important:
Only if you receive a damaged or defective product, you may raise a claim.
To claim damage, it is mandatory to provide a complete opening/unboxing video — starting from the unopened package to the final product — within 24–48 hours of delivery.
Without an unboxing video, no damage claims will be entertained.
Please read this carefully before placing your order. By shopping with Izabell by Aleena, you accept these terms.